Product data sync, automated answers, and a shared inbox – all in one platform.
askVela integrates with your Shopify store, knows your products, and answers customer questions automatically – with seamless handover to your team.
Install the app and authorize access to your store.
Products are imported automatically so the AI can make recommendations.
Set your brand color, position, and greeting in the settings.
The AI bot answers questions automatically using your Shopify content and seamlessly hands over to your team when needed.
Answers at the moment customers are deciding to buy – fewer abandoned purchases, higher conversion rates.
Fair flat rate instead of per-seat pricing, with unlimited agents and AI.
Yes. askVela is embedded via snippet on every Shopify page and works regardless of theme or plan.
No. You add a short script (or use a plugin/app) – that's it. Setup takes just a few minutes.
askVela is a fair flat rate with unlimited agents and AI – no per-seat or per-ticket pricing. There’s a free trial with no credit card required.