All comparisons at a glance

The honest alternative to your support tool

A fair flat rate instead of per-seat, per-ticket or per-resolution billing. Unlimited agents and AI, EU-hosted and GDPR-compliant. Pick your current tool and see the direct comparison.

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Support suite

askVela vs Intercom

Powerful — but pricey per seat, plus extra for AI resolutions.

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Helpdesk suite

askVela vs Zendesk

The powerful suite — but per agent, per AI add-on, and per resolution.

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E-commerce helpdesk

askVela vs Gorgias

Per-ticket billing with invoice spikes on promo days.

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Helpdesk suite

askVela vs Freshdesk

Full AI with no per-seat or per-session surcharge — just a fair flat rate.

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Service CRM

askVela vs HubSpot Service Hub

Shop support without seat pricing or AI billed per resolved case.

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Live Chat & Bot

askVela vs Tidio

FAQ bot that charges per AI conversation.

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Helpdesk suite

askVela vs Zoho Desk

Low-cost entry — but real AI costs extra with Zoho.

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Live chat

askVela vs Crisp

Low-cost entry, capped seats — askVela is the fair AI flat rate that takes action.

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Live Chat

askVela vs LiveChat

AI included, not an add-on — a fair flat rate for DACH shops.

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Helpdesk (Inbox)

askVela vs Help Scout

Clean email inbox — but AI and volume cost extra.

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Team Inbox

askVela vs Front

Front is a powerful team inbox. askVela is the AI that resolves your shop cases on its own.

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E-commerce helpdesk

askVela vs Re:amaze

Fair flat rate instead of paying per seat, conversation, and AI reply.

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Free Live Chat

askVela vs Tawk.to

Free chat — but actionable AI and whitelabel cost extra.

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Conversational Marketing

askVela vs Drift

Support AI for your shop — not a B2B sales machine.

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Feature Feedback

askVela vs Canny

Feedback from real support chats instead of a separate board.

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Product management

askVela vs Productboard

The voice of the customer from real support chats — without the heavy PM suite.

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Bug & crash reporting

askVela vs Instabug

Instabug reports app crashes — askVela catches your customers’ problems.

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€100 time guarantee

Still unsure? Let us show you.

We migrate your entire Help Center for free and build you a ready-to-use demo with your own store data. Don't like it at all? Then we'll send you €100 for your time.

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