The AI bot automatically answers shop questions and hands complex cases over to your team.
askVela adds live chat, an AI bot, and a shared inbox to your Shopware store — embedded in your theme via snippet.
Insert the widget script in your Shopware theme before </body>.
Add shipping, returns, and product information — the AI uses it.
Bring WhatsApp, email & more together in one inbox.
The AI bot automatically answers questions using your Shopware content and seamlessly hands over to your team when needed.
Answers at the moment customers decide to buy — fewer abandoned purchases, higher conversion rates.
A fair flat rate instead of per-seat billing, with unlimited agents and AI.
Yes. askVela is embedded on every Shopware page via snippet and works regardless of theme or plan.
No. You add a short script (or use a plugin/an app) — that’s it. Setup takes just a few minutes.
askVela is a fair flat rate with unlimited agents and AI — no per-seat or per-ticket pricing. There’s a free trial with no credit card required.