All integrationsWooCommerce Integration

Live Chat & AI Support for WooCommerce

The AI bot knows your products, answers shipping and returns questions, and hands complex cases over to your team.

askVela connects to your WooCommerce store and answers product, shipping, and order questions directly in chat — at the right moment for more conversions.

Set up in 3 steps

1

Install the askVela plugin

The widget goes live in one click via the WordPress plugin.

2

Connect products

Sync your catalog so the AI can recommend products.

3

Enable refunds (optional)

With Stripe, the AI can negotiate refunds directly in chat.

AI support from your content

The AI bot automatically answers questions using your WooCommerce content and seamlessly hands off to your team when needed.

More conversions

Answers right at the moment of purchase decision — fewer abandoned carts, higher completion rates.

EU-hosted & GDPR-compliant

Fair flat rate instead of per-seat billing, with unlimited agents and AI.

Frequently asked questions

Is askVela compatible with WooCommerce?

Yes. askVela is embedded on any WooCommerce page via snippet and works regardless of theme or plan.

Do I need technical knowledge?

No. You add a short script (or use a plugin/app) — that's it. Setup takes just a few minutes.

How much does it cost?

askVela is a fair flat rate with unlimited agents and AI — no per-seat or per-ticket pricing. There’s a free trial with no credit card required.